We care about your privacy, and promise that we will only use your information responsibly. We will take all reasonable and appropriate measures to protect your personal information. We only collect information needed to process your order, including your billing address, shipping address, e-mail address, and credit card information. Your information is only used to fill your order.
Memory Lane Memorials does not sell or redistribute your information to ANYONE. And, we do not keep your credit card information on file except as ordered by you via our Flower Subscription Program.
We will never release your personal information to any other unrelated parties. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Website Tracking and Browser Cookies
Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using Memory Lane Memorials dba Grave-flowers.com, we may collect information about your habits and usage of our sites.
An IP address is a number that is assigned to your computer when you are using the Internet. Web servers automatically identify your computer by its IP address. Memory Lane Memorials collects IP addresses for the system administration purposes, to report aggregated information and audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.
You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our web site. This privacy notice discloses the privacy practices for Memory Lane Memorials dba Grave-flowers.com.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Information entered online when finalizing your order is encrypted using SSL technology. You will notice either a “padlock” or “key” during the final checkout process when asked to enter your name, address, and credit card number. If you’d rather, you can place your order via email or phone.